WARNING: Vaping products contain nicotine, a highly addictive chemical. - Health Canada

AVERTISSEMENT: Les produits de vapotage contiennent de la nicotine. La nicotine crée une forte dépendance. - Santé Canada

Shipping & Returns

Return Policy

30-Day Return Period

We offer a 30-day return policy on unopened, unused products. To be eligible for a return, your item must be in its original packaging and in the same condition you received it.

Excise Tag

The excise tag on the product must remain untouched for the return to be valid.

Defective Units

We accept returns for defective units. Please contact us immediately if you receive a faulty product.

Return Shipping

Customers are responsible for covering the cost of return shipping. Please ensure that you keep a record of your return shipment until you receive confirmation of your refund.

Shipping Policy

Free Shipping

Enjoy free shipping on all orders over $50. The free shipping offer is subject to our discretion, and we reserve the right to cancel it for items we find unreasonable to ship for free.

Calculated Rates

Shipping fees are calculated based on the weight and destination of the package. These fees must be paid by the customer at the time of purchase.

Adult Signature Fee

An adult signature fee of $3 will be applied to all orders, including those that qualify for free shipping.

Daily Order Fulfillment

Orders are processed daily to ensure fast delivery.

Same-Day Shipping

Place your order before 4 pm, and it will most likely be shipped the same day. We manage to ship 99% of such orders on the same day.

Exceptions and Cancellations

We reserve the right to cancel orders that are not economical to ship for free, such as extremely heavy or awkwardly sized items. In such cases, we will offer you the option to pay for shipping.

Package Pickup and Age Verification

Due to age verification requirements, packages will only be released to the individual named in the shipping details. The carrier will not hand over the package to anyone else. Ensure that you have valid identification to confirm your age at the time of pickup.