Frequently Asked Questions

General Questions

What is an e-cigarette/vape?

How does an e-cig differ from traditional smoking?

Are there different types of e-cigs and vapes?

Do you ship to all regions?

Usage & Maintenance

How do I clean and maintain my vape device?

How do I choose the right nicotine strength for me?

Why is my vape leaking and how can I fix it?

Purchasing & Legality

Are there age restrictions for purchasing vape products?

What should I look for when purchasing a vape or e-cig?

Can I travel with my vape or e-cig?

Flavour & Ingredients

Why are there so many different e-liquid flavours?

Are there concerns with flavoured e-liquids?

Can I mix e-liquids?

Cost & Economics

How much can I expect to spend on vaping compared to smoking?

Are there eco-friendly vaping options?

Why are there significant price differences between vaping products?


Can I vape anywhere?

Do e-liquids expire?

What are PG and VG, and why are they used in vape liquids?

What is sub-ohm vaping?

What are the differences between MTL (Mouth to Lung) and DTL (Direct to Lung) vaping?

What are rebuildable atomizers?