About us
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Free Shipping via Canada Post on orders over $49.99* |
Five Star shopping experience every time
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Have a question about your vape? Ask our experts! |
* You only pay the $3.00 Age Verification Fee
Shipping Policy to Canada
Our default shipping method is Expedited Parcel via Canada Post. Orders are filled daily but only shipped out Monday to Friday. We try to ship all in-stock orders that get placed prior to 4:00 PM EST the same day. In some situations though it may take up to 3 days to process and ship your order. Our packages are packaged discreetly for your security. Backordered items will ship as soon as they become in stock.
You will get a tracking number emailed to you once shipping has been confirmed.
PROOF OF AGE REQUIRED
We utilize Proof of Age (18+, 19+ or 21+ depending on your province) option on every single package, no exceptions.
Because we utilize this option for all shipments, a signature will be obtained upon delivery of all shipments. If you are not home when delivery is attempted, the package will be left at your nearest post office, where you will have to show Proof of Age and sign and receive the package.
Any fees associated with packages that are Returned to Sender because Proof of Age was not able to be determined, will NOT receive a refund.
We can not remove this option, even if you have already been verified to be of age. Every package leaving our facilities will require to be age verified, in accordance with Canadian law. Only the person named in the "Shipping" fields can pick up the package. The carrier will NOT release the package to anyone else
Because we utilize this option for all shipments, a signature will be obtained upon delivery of all shipments. If you are not home when delivery is attempted, the package will be left at your nearest post office, where you will have to show Proof of Age and sign and receive the package.
Any fees associated with packages that are Returned to Sender because Proof of Age was not able to be determined, will NOT receive a refund.
We can not remove this option, even if you have already been verified to be of age. Every package leaving our facilities will require to be age verified, in accordance with Canadian law. Only the person named in the "Shipping" fields can pick up the package. The carrier will NOT release the package to anyone else
FREE SHIPPING
We offer free shipping in Canada on all orders C$49.99 or greater.
We reserve the right to cancel orders we deem unreasonable to ship for free. (Examples of this are extremely heavy or large and awkward products, etc). We will give you the option to pay for shipping on these items.
In the event your item is not successfully delivered due to an issue that we deem to be your fault (Wrong address, Failure to pick up, Underage), we will deduct the shipping fees from the initial shipment (even if it was free for you), and the fees for the return shipment that we were charged by the carrier from any potential refund you may be eligible to.
Orders shipping to Canada will not be subject to import duties, taxes, and / or brokerage fees.
We reserve the right to cancel orders we deem unreasonable to ship for free. (Examples of this are extremely heavy or large and awkward products, etc). We will give you the option to pay for shipping on these items.
In the event your item is not successfully delivered due to an issue that we deem to be your fault (Wrong address, Failure to pick up, Underage), we will deduct the shipping fees from the initial shipment (even if it was free for you), and the fees for the return shipment that we were charged by the carrier from any potential refund you may be eligible to.
Orders shipping to Canada will not be subject to import duties, taxes, and / or brokerage fees.